PROTECTING PATIENTS - TOFIELD EYECARE

May 5, 2020

Dear Patients,

Tofield Eyecare is now open for routine vision care and glasses needs. As we return to care it will not be business as usual.

Our current office hours are:

Monday 11am to 4pm

Tuesday 10am to 5pm

Wednesday 10am to 6pm <-- open till 6pm!

Thursday 10am to 5pm

Friday 9am to 3pm

Saturday: by appointment

Here are some steps we are taking to ensure a safe environment for everyone who visits our office.

SCREENING PATIENTS AND STAFF

All doctors and staff are screen every day for any COVID symptoms
All patients will be screened before their appointment
Any patient or staff who has COVID related symptoms will be ask to rebook

EYE EXAMS AND APPOINTMENTS

We will be increasing our appointment times so there are less people in the office at one time. The extra time will also be used to ensure everything is sanitized properly between each patient.
During your appointment our staff and doctors will be wearing facemasks or shields to protect you. We do recommend that all patients wear facemasks when visiting our office. We have disposable facemasks available for those who need one

PURCHASING AND SHOPPING FOR GLASSES AT OUR OFFICE

We ask that all patients who would like to look at glasses and do not have an eye appointment to please book an appointment before coming in. This will allow us to ensure we can maintain physical distancing while you are at our office and will also allow our staff to better assist you.
You can still stop by our office anytime but booking an appointment is STRONGLY recommended so you do not have to wait when you arrive.
You can book your glasses shopping appointment HERE

PROBLEMS WITH YOUR GLASSES OR GLASSES REPAIRS

We ask that you also book an appointment if you need your glasses fixed.
You can book your glasses REPAIR appointment HERE

PICKING UP GLASSES

If you have ordered glasses from us we ask that you book an appointment before coming in.
You can book your glasses pick up appointment HERE

MEDICAL EYECARE

We will continue to provide urgent medical eyecare for all patients. As always Dr Kallal and Dr Lim are available outside of our regular hours if you have an urgent eye concern. Dr Kallal's cell number is 587-991-8957. You can call or text him anytime if you have an urgent concern.

TELE-HEALTH EYECARE

Tofield Eyecare offers Tele-Optometry. This is a virtual live appointment with our doctors using encrypted technology. More info available HERE.

CONTACT LENS ORDERS AND DELIVERY

You can order contacts online via this website, phone or email. We can arrange curbside pick up or free delivery on all contact lens orders.

Thank you for everyone who is doing their part during this time. Lets keep doing what we are doing so more activities and businesses can open in the near future.

Tofield eyecare would not exist with the great support of all our patients. Thank you to everyone who has supported us since day one and to everyone who continues to support us. We have learnt a lot over the years and do everything we can to make you get the best eyecare possible.

Thank you from all of us at Tofield Eyecare,

- Dr Marc Kallal, Dr Tiffany Lim, Denise, Tanya, Nova, Ryean